Facility Management Software

Retail | Logistics | Corporate | Hospitality | Technical Services

Bob! Desk is a simple and powerful SaaS facility management software. It allows you to share useful information for planning and executing FM operations with all stakeholders. Automate what can be automated and eliminate unnecessary actions.

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Bob! Desk - Vinci partner logo
Bob! Desk - BPI partner logo

Our references

Bob Desk client - Marseille Market Logo
leroy merlin logo - store maintenance, bob desk and bob maintenance
Coyot - Bob Desk client - logo
Bob Desk: Boulangerie-Marie-Blachere logo
Bob Desk: Warner Music Group client logo
Bob Desk client - Parfois Logo
Bob Desk: Les GenΓͺts d'or client logo
Bob Desk: GTA client logo
Bob Desk: Djibouti Telecom client logo
Wifirst - Bob Desk client
Bob Desk: Cerba laboratory client logo
Bob! Desk - Tourne & Vis partner
Bob Desk: Decide Life Distribution client logo
Bob Desk: Air Business GSE client logo
Bob Desk: DK Trucks Park client logo
Bob Desk: Relais Vert client logo
Bob Desk: Verbau client logo
hospitality / catering

What you are (probably) looking to achieve with facility management software

Better tracking in your facility management processes

It’s not easy to manage a large volume of operations.
Being responsive, offering relevant solutions, minimizing costs, etc.
Strong constraints for an activity that never stops, and you’re asked to perform it with a pointed knife.
How about trying the cordless screwdriver?

Data collection and centralization

No more emails, Excel, and the like.
Create interfaces to collect your operations.
All that’s left is to validate and transmit to your service providers.
Stop struggling, start managing. Stop searching, start finding!

Elimination of duplicate entries

We need to address this!
Copying the operation, pasting it into Excel, sending it by email, then updating Excel to finally send
an email to the service provider/client…
Madness! Preserve your mental health.

Optimization and automation

When features in this area are presented, it’s
often a mix of admiration:
– β€œSo easy to set up πŸ˜β€
and weariness:
– β€œSo I spend 80% of my time doing useless tasks? πŸ˜’β€.
Let’s schedule a chat!

Better tracking in your facility management processes

It’s not easy to manage a large volume of operations.
Being responsive, offering relevant solutions, minimizing costs, etc.
Strong constraints for an activity that never stops, and you’re asked to perform it with a pointed knife.
How about trying the cordless screwdriver?

Data collection and centralization

No more emails, Excel, and the like.
Create interfaces to collect your operations.
All that’s left is to validate and transmit to your service providers.
Stop struggling, start managing. Stop searching, start finding!

Elimination of duplicate entries

We need to address this!
Copying the operation, pasting it into Excel, sending it by email, then updating Excel to finally send
an email to the service provider/client…
Madness! Preserve your mental health.

Optimization and automation

When features in this area are presented, it’s often a mix of admiration:
– β€œSo easy to set up 😍
and weariness:
β€œSo I spend 80% of my time doing useless tasks? πŸ˜’
Let’s schedule a chat!

Main features

Corrective and intervention

This module allows you to collect and process one-off operations in record time.

Dashboard

Clear, real-time indicators to monitor your activity and enable you to make the right decisions.

Technicians and service providers

Integrate all stakeholders by significantly reducing data sharing time and delays.

Preventive and Regulatory

Manage recurring operations and benefit from advanced options such as reminders, alerts, report collection, and reservation creation.

Equipment and inventory

If you work on equipment and/or manage a stock of spare parts, these are the modules you need.

Interface by profile

Depending on the user's role, interfaces, actions, and rights must differ; configure them very simply.

Facility management
with Bob! Desk

Bob! Desk - Intervention requests

Get an overview of your requests and ongoing operations

On Bob! Desk, track the progress of your operations in real-time via your history or your management locations. There’s nothing better than having perspective on a situation to better monitor or analyze it. You gain clarity, and the information is intelligible for all your collaborators who weren’t involved in planning the operations.

Modify your intervention requests and inform your network with one click

Add information and documents, change the time or day of the operation, negotiate the quote: you can do everything directly on Bob! Desk without having to call or email your contact. The various stakeholders will be notified. More fluidity, more efficiency, less wasted time.

Intervention request management software
Bob! Desk - intervention ticket

Share all information related to your intervention request

Do you have photos to attach? Suggestions? Instructions to give to your various contacts? Attach all your notes to your intervention ticket. Easy to organize, all your information is listed and accessible to the contacts you have registered on the intervention ticket.

Using Bob! Desk facility management software:
a quick and economical transition

Bob! Desk has completely revolutionized maintenance within our company. Managers have gained autonomy. They have peace of mind and can now be 100% focused on their missions while being sure to have an impeccable store! No more wasting time looking for a craftsman, Bob! takes care of everything in record time. The hunt for invoices is also over; everything is available at hand and immediately. With Bob!, we have gained time, efficiency, and quality. Maintenance is still not a pleasure, but we're getting closer with Bob!

Yves MANSOUR

Works Director at Lunettes pour tous

We were looking for a new-generation CMMS solution last year, and the choice quickly fell on Bob! Desk.
Intuitiveness, affordable price, and last but not least, the service!
The quality of customer service made the difference: attentiveness + responsiveness to the various issues we encountered during the implementation and use of the solution.
As an SME experiencing strong growth and evolution, having a partner who listens to our challenges was very important.
I therefore highly recommend the Bob! Desk CMMS solution and the Team.

Boris CRIQUET

Technical Manager at VERBAU

The Bob! Desk solution is THE solution that best adapts to our needs, from a user-friendly and ease-of-use perspective; all our center directors adopted it from their first login.
It covers all technical aspects of maintenance, whether preventive or corrective, with global views on budgets at any given moment, which allows us to see deviations or not on our CAPEX.
The same applies to the regulatory control part, where we will also switch 100% to the solution at the end of our contract with our historical provider.

I am completely satisfied with the solution.

Carlos FRANCISCO

Maintenance and Works Manager at Le Five

Frequently Asked Questions

Still have questions about our Bob! Desk intervention and maintenance request management tool? Give our technical team a call at 01.84.60.12.50.

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What is Bob! Desk?

Bob! Desk is software for managing intervention, maintenance, and breakdown requests. It's a CMMS platform that simply centralizes all planning and communication tools between the various stakeholders: you, us, your collaborators, your service providers, our craftsmen, and anyone else you wish!

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On which devices can I use Bob! Desk?

Bob! Desk software is available on all devices: PC, Mac, tablet, or smartphone. It requires an internet connection and an up-to-date browser (ideally Chrome).

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What are the advantages of using the Bob! Desk request management tool?

By using Bob! Desk, you benefit from a multitude of advantages. Among them:

  • A platform that centralizes all your management
  • Certified service providers pre-selected by our Bob! DΓ©pannage network whom you can count on
  • Advice and support for your emergencies and technical needs
  • A team available for questions: problem identification, pricing grid, recruitment advice...

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What commitment is required for a Bob! Desk subscription?

The commitment is 12 months. Annual payment, you have the option to cancel your subscription by email.

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How can I contact Bob! Desk support?

You can reach us from 8 AM to 10 PM, 6 days a week: via chat in the application, by phone at 01.84.60.12.50, or by email at hello@bob-desk.com