Legal Notice
Last updated: 2025-09-12
In accordance with the provisions of Articles 6-III and 19 of Law No. 2004-575 of June 21, 2004, on confidence in the digital economy, known as L.C.E.N., users of the website https://bob-desk.com/ are hereby informed of the present legal notice.
Connecting to and browsing the website https://bob-desk.com/ by the user implies full and unreserved acceptance of this legal notice.
These are accessible on the website under the “Legal Notice” section.
Article 1: The Publisher
The publication and editorial direction of the website https://bob-desk.com/ are managed by Hamza Hassoun, President of BOB&CO.
Registered office: 2 rue Camille Tahan, 75018 Paris
Phone: 01 84 60 12 50
Email: hello@bob-desk.com
The Website https://bob-desk.com is the exclusive property of the company BOB&CO, with a capital of €10,525, registered with the Paris Trade and Companies Register (RCS) under number B 810 972 927 000 26, whose registered office is located at 2 rue Camille Tahan, 75018 Paris.
Hosting is provided by OVH and Amazon Web Services. OVH’s registered office is located at 140 Quai du Sartel, 59100 Roubaix, and their website is www.ovh.fr. Amazon Web Services EMEA SARL’s registered office is located at 5 rue Plaetis L-2338 Luxembourg, their fax number is 352 2789 0057, and their website is https://aws.amazon.com.
Our CMMS is hosted in data centers located in Europe.
In accordance with the “Data Protection Act” of January 6, 1978, amended in 2004, you have the right to access and rectify information concerning you, which you can exercise by contacting hello@bob-desk.com. You may also, for legitimate reasons, object to the processing of your data.
Article 2: Website Access
The site is accessible from anywhere, 7 days a week, 24 hours a day, except in cases of force majeure, scheduled or unscheduled interruptions that may result from maintenance needs.
In the event of modification, interruption, or suspension of services, the website https://bob-desk.com/ cannot be held responsible.
Article 3: Data Collection
The website ensures the collection and processing of personal information in compliance with privacy laws, in accordance with Law No. 78-17 of January 6, 1978, relating to data processing, files, and freedoms.
Under the Data Protection Act of January 6, 1978, the user has the right to access, rectify, delete, and object to their personal data. The user exercises this right.
Article 4: Cookies
The user is informed that during their visits to the site, a cookie may be automatically installed on their browser software.
By browsing the site, they accept them.
A cookie is an element that does not identify the user but is used to record information relating to their navigation on the website. The user can deactivate this cookie through the settings in their browser software.
Article 5: Intellectual Property
Any use, reproduction, distribution, commercialization, or modification of all or part of the website https://bob-desk.com/, without authorization from the Publisher, is prohibited and may lead to legal actions and proceedings as provided for by the Intellectual Property Code and the Civil Code.
All elements of the site, the site itself, and its content (brand, texts, logos, photographs, illustrations, images, animations, downloadable files, graphic charter, computer code, site structure, sound, etc.) are the exclusive property of BOB&CO SAS.
These elements are protected by French laws and international texts relating to copyright and intellectual property rights.
Frequently Asked Questions
Still have questions about our Bob! Desk maintenance management tool? Give our technical team a call at 01.84.60.12.50.
What is Bob! Desk?
Bob! Desk is a ticket and intervention management tool for maintenance and troubleshooting. It is a CMMS platform (learn more) that easily centralizes all planning and communication tools between the various stakeholders: you, us, your employees, your service providers, our craftspeople, and anyone else you wish!
On which devices can I use Bob! Desk?
The Bob! Desk platform is available wherever you have an internet connection! Great, isn’t it?
To be more precise, Bob! Desk is available on all devices. From your web browser (Google, Safari, Firefox, Edge, Opera, Brave, Ecosia, …) to your PC, Mac, tablet, or smartphone.
How do we communicate on Bob! Desk?
Say goodbye to calls and emails exchanged throughout the day with your service providers. Propose your preferred location and time for intervention, the service provider will offer their availabilities with an attached quote, and it’s up to you to validate. Once the appointment is validated, it appears on your Bob! Desk calendar.
How can I contact Bob! Desk support?
You can reach us 24/7 by phone at 01.864.60.12.50. or by email at hello@bob-desk.com
What are the advantages of using Bob! Desk?
By using Bob! Desk, you benefit from a multitude of advantages. Among them:
- A platform that centralizes all your management
- Certified and pre-selected service providers from our Bob! Dépannage network whom you can rely on
- Advice and support for your emergencies and technical needs
- A team available for questions: problem identification, pricing grid, recruitment advice…
What is the commitment for subscribing to Bob! Desk?
Bob! Desk is non-binding. With monthly or annual payment, you have the option to suspend the service at any time, provided your interventions and online invoices are up to date.
How can I ensure the quality of the service providers integrated into Bob! Desk?
The service providers integrated into Bob! Desk come from our Bob! Dépannage network. They have been met, tested, and approved by our expert teams. Our artisan-repairer service providers must, among other things, have sufficient experience in the trade, possess the accreditations relevant to their field (a professional license and insurance), and adhere to the Bob! Dépannage ethical charter in the execution of their services (e.g., respecting the pricing grid). After each intervention, we also ask our clients for their opinions and feedback to ensure the consistent quality of our service providers’ services.