CMMS Software
Do you manage work orders and are looking for a (much) better solution?
Say goodbye to emails, spreadsheets, and heavy, complex (and unattractive) CMMS systems.
Discover an elegant solution designed by maintenance and incident-resolution experts.
Warning: highly addictive.
The sectors we serve
We do not claim to cover every sector. But for some, our solution is simply the obvious choice.
CMMS softwareSaaS model
Clients
Retail
Food service
NGOs
Hospitality
Commercial real estate
Healthcare
Industry
Service providers
Multi-technical services
Facilities management
Plumbing and heating
HVAC & Electrical engineering
Locksmithing and closures
Kitchen and production
Green spaces and
maintenance
You have been waiting for it—here it is.
They talk about us
Features
Key functions
A complete CMMS solution that brings together all the tools you need.
We do not list everything here (it would not fit), but rest assured: it has it all.
Corrective maintenance and ticket management
The core of the solution: centralize, analyze, and assign your requests to your service providers seamlessly.
Preventive maintenance
Set up your recurring inspections, activate options (reminders, scheduling), and monitor proper completion.
Asset management: sites, equipment, and more
All your data, always up to date, in a single platform—so you never have to search again.
Service providers and technicians
Each service provider has a simple, intuitive interface to receive and update their work orders.
Quotes, projects, and incidents
Advanced features that enable you to manage all your day-to-day operations in a single platform.
Dashboards and exports
40 real-time KPIs, organized by category, to help you manage your maintenance operations and make the right decisions.
Management of reports, quotes, invoices, and reservations
Fewer emails, more simplicity, and greater efficiency. We listened to you: these modules are now included.
User interfaces and self-service configuration
You are in control—and you stay in control. Create, configure, and manage your access permissions. Of course, we are here to help whenever you need it.
Additional services
Advanced features
Advanced features designed to increase your efficiency.
And when you need it, our ultra-fast support team is here to help.
Role management, user interfaces, and SSO
Adapt permissions to each user’s responsibilities with a flexible, intuitive role management system. Optimize the user experience with single sign-on (SSO).
Native API, fully documented
Want to collect or retrieve data via our API? You can—and it is very easy to set up.
Fast deployment
From 1 to 90 days. No more.
Forget long training sessions and time-consuming integrations. Zero complexity: everything is ready in just a few clicks.
Security, GDPR, audits, and backups
All your data is stored securely and protected in line with the highest industry standards.
A single support level: VIP
Available by phone, chat, or email.
In 2024: 1,477 requests handled.
Average rating: 4.98/5.
Love at first sight
What will win you over!
We asked our clients what truly transforms their day-to-day work. Here is what they told us.
Centralized asset repository
Instant visibility, effortless, and optimized collaboration.
Give everyone the ability to create requests, update them, or access information. It is a game changer!
Public interface
One page per site—or a global one—to submit requests easily.
A must-have!
QR code
By site or asset, simplify request creation and tracking, ensuring reliable data.
Dashboards and KPIs
No more searching for information: it is right in front of you.
Access, in a single click, categorized KPIs that give you a full 360° view.
Real-time data
Data is always up to date, with no manual intervention required.
Exports and analysis
Download your data or connect it to your BI tools.
Support
Do you have questions?
Check our FAQ to resolve the most common questions.
For anything else, feel free to contact us—we will be happy to help.
How do you know if Bob! Desk is the right solution for you?
Bob! Desk works brilliantly in some contexts… and not at all in others. And that is perfectly normal.
From the very first conversations, based on a few key questions, we will give you a clear assessment.
We advise you with complete honesty, even if that means guiding you toward another solution (something we do often). We do not enter into partnerships that are not a fit, and we do not set you up for disappointment.
A PERFECT FIT… or nothing.
Do I own my data? How can I export it?
Yes, you fully own your data.
At Bob! Desk, we place the highest importance on transparency and your control over information: your data is never shared.
You can export all your data at any time, independently. In just three or four clicks, you will automatically generate a downloadable file in a ready-to-use format (CSV or Excel).
If you need specific support or a more customized data export, our support team is here to help.
Does the solution evolve? How can I suggest new features?
Our product team works in short cycles (Agile methodology) to deliver new features, UX improvements, and fixes every week.
👉 Your feedback is our compass: support requests, client interviews, app usage… everything is analyzed and prioritized in our roadmap.
👉 We keep you informed of every update via our product newsletter and directly in the app.
Do you have an idea? A need? Let us talk.
That is how (almost always) our best improvements are born ❤️
I need help or want to improve my skills: what do you offer?
Getting started with Bob! Desk is simple, and you are never alone.
From day one, we support you with a personalized onboarding, short training sessions, and access to our knowledge base.
Do you have a question later on? Our ultra-fast support team is here for you, available from the app, by phone, or by email. Fast, helpful answers—always with a smile.
In short: whether you prefer to be self-sufficient or need support, we are with you. Always.
My current CMMS provider does not respond and charges outrageous fees for every request. What guarantees do you offer?
At Bob! Desk, transparency, responsiveness, and respect for your budget are absolute priorities.
– Unlimited support, at no extra cost: all your requests are included in your subscription. No hidden fees or unpleasant surprises.
– Agile, attentive team: our support team responds within hours, not days. You have a dedicated, proactive point of contact.
– Clear, flexible contract: you remain in control at all times. We build relationships based on trust, not dependency.
Our goal is simple: to make your life easier, not more complicated.
Testimonial
Our clients
It used to be spreadsheets, hundreds of emails, and endless, unnecessary tasks.
Then they clicked… and just like that: superpowers unlocked!
Food service
“A CMMS solution that is simple yet powerful, with excellent usability.
It is the tool that enables us to optimize our maintenance operations and communicate efficiently with our restaurants.
The Bob! Desk team is attentive and responsive. I highly recommend it!”
Farid BENAHJI
Maintenance Manager,
Big Mamma
50 restaurants
across Europe
NGO
“Bob! Desk meets our needs for both ticket management and preventive maintenance.
With Bob! Desk, we can work from multiple devices:
PC, smartphone, tablet, and even via the CMMS app.”
Vincent GILLET
Maintenance Manager,
Le Rucher
Industrial company
in Belgium
Food service
“Since we started using Bob! Desk to manage our network of bakeries (more than 1,000), our maintenance team has become much more efficient.
The interface is intuitive, and the support team is always responsive and available.
It is a real pleasure to work with such a committed team. A solution I highly recommend.”
Lucie PAYET
Digital Projects Manager
Marie-Blachère
Network of more than 1,000 bakeries,
cafés and fresh food stores
Leisure
“Bob! Desk perfectly meets Le Five’s needs.
A CMMS solution that is simple and intuitive and, above all, a responsive, approachable team that enables direct communication with Bob! Desk team members.”
Carlos FRANCISCO
Maintenance and Works Manager,
Le Five
30 sports complexes
Retail
“An excellent maintenance tracking solution! We especially appreciate the tool’s flexibility and the team’s energy and attentiveness.
We have moved away from our Excel files and significantly reduced the volume of emails.
I love the supplier invoice approval module. I only wish we had deployed this tool much earlier!”
Lionel CAZAUBON
Maintenance Manager,
Beauty Sucess
Network of 160 stores
in France
Service providers
“We were actively looking for a solution to manage our technicians’ work orders.
Since deploying the CMMS, there has been a real change in how we collaborate.
It is now more efficient, simpler, and everything is managed with full transparency.”
Yves-Emmanuel B.
Co-founder,
Tourne & Vis
35 agencies
nationwide
Retail
“Since deploying Bob! Desk, Lapeyre has optimized the management of its internal processes, ensuring greater consistency between teams and improved efficiency.
Its deployment has enabled us to centralize requests, eliminate silos, and improve day-to-day operational responsiveness.”
Florence MEULEMAN
Maintenance Manager,
Lapeyre
132 stores
in France
Health and social care
“Thanks to Bob! Desk, Age&Vie has been able to structure and effectively track all internal requests, ensuring better responsiveness and greater transparency between teams.
It enables us to centralize communication, optimize internal processes, and increase the satisfaction of our operational teams in our facilities.”
Thomas TRIPONNEY
Technical Maintenance Manager
Age&Vie
220 shared homes
across France
Ready to try it?
Free, immediate, and with no commitment.
It would be a shame to miss out…
