The solution to manage your clients' maintenance and optimize your technician management!
✔️ No installation ✔️ Free trial ✔️ No credit card required
Features
100% useful – 100% mobile
Preventive with self-scheduling
Planning from the calendar
BI / Customizable reports
Corrective maintenance management
Intervention time tracking
Mobile accessibility for the field
A versatile solution adapted to
many fields
- Installation and maintenance
- Cleaning services
- Facility Management
- Plumbing
- Multi-technical maintenance
- Electricity, low voltage, network
- Fire Safety
- HVAC, Air Conditioning
- Locksmithing and closures
A CMMS for technical companies
tailor-made functionalities for your team!
Simplified management of your client interventions
From your client’s intervention request to completion by your team, no more wasted time or information!
Search for tickets, add documents, assign, prioritize requests, everything is done from one single place. Technicians and/or headquarters receive notifications for new requests.
Automatically schedule corrective interventions when a reserve report indicates blocking points or following a preventive inspection with an intervention request.
You also have the option to record intervention completion times and thus track the number of hours per technician and per month on the dashboard.
Scheduling directly from the calendar
At a glance, visualize your entire activity and that of your team via the calendar. You can finally plan rounds and optimize administrative tasks.
Create or modify your tickets directly from the calendar, and you are notified when new tickets need to be scheduled.
And if you are in the field, minimize clicks by accessing all client and intervention information directly from your calendar.
Optimized preventive and regulatory maintenance
Let Bob! Desk automatically reschedule all your preventive maintenance based on the completion date or a strict time interval. You also have reminders via the app, SMS, and email in case of delays.
You have the option to implement your regulatory verification dates and automate failed inspection checklists to trigger follow-up work orders.
Once preventive maintenance is performed, technicians can easily close and record maintenance details on-site.
A simple and dedicated mobile interface
A CMMS specially designed for technical companies, giving you access to your client information whether you are in the field or at headquarters.
Whether you deal with individuals or professionals, the processes are adapted to your needs. This way you save maximum time and reduce unnecessary data entry.
In the field, mobile access with real-time information updates allows you to consult your schedule, access details of planned corrective maintenance, and create your intervention reports directly on-site. In short: fewer oversights and fewer overtime hours!
No. 1 software for technical companies
Discover why our Bob! Desk maintenance management system is one of the highest rated of its generation
Do you still have questions or need clarification on our Bob! Desk maintenance management tool? Give our technical team a call at 01 84 60 12 50
➡️ Company / Customer service based in Paris
➡️ Support open from 8 AM to 8 PM
➡️ Wait time -1 min
Since we started using Bob! Desk, our tasks have become much simpler to perform; we have gained in efficiency and time. The solution is very easy to use, the training was perfectly executed, and Hamza, MJ, and Sofiène are attentive and very responsive to the slightest problem via the software chat. Every point we want to modify or evolve according to our needs is studied and perfectly implemented. We highly recommend this solution and bravo to the Bob! Desk team 😉
Pauline Fontolive
TOURNE & VIS
Key Account and Operations Manager
We chose the Bob product to allow us to evolve by digitizing all our interventions. We therefore chose the Bob! Desk solution. The solution was not perfect for us at the start, but Hamza’s listening meant they were able to evolve the solution for us. Thanks to the team, it’s good to be heard. We highly recommend it.
The Gitem Tourlaville team
GITEM
IT Manager
An indispensable daily support for the new objectives we have set for ourselves!
Thanks to the personalized interfaces, our clients can track the progress of their tickets—better communication that delights them and fewer calls for us.
For my team of technicians, the information is clear, easy to consult, and they are autonomous in reporting follow-up information.
Finally, the statistics help me identify points for improvement; in short, a gain in time and especially in quality!
Ali Cherif E.
MSM
General Manager
You are probably asking yourself the following questions,
and the answer is simple: Yes!
Is it usable from mobile?
Yes, absolutely.