Property technical management software
Retail | Logistics | Business | Real Estate | Technical services company
Bob! Desk is SaaS-based property technical management software. It helps you streamline communication with all stakeholders, simplify the scheduling and execution of interventions, and optimize real estate asset management. Automate what can be automated and eliminate unnecessary actions.
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Our references
What you are (probably) looking to achieve with property technical management software
Better real estate asset management
It is not easy to manage a high volume of property interventions.
Being responsive, offering a relevant solution, minimizing costs, etc.
Strong constraints for an activity that never stops and that you are asked to deliver with a sharp knife.
How about testing the cordless screwdriver version of real estate asset management?
Data collection and centralization
No more emails, Excel, and the like.
Create interfaces to collect your interventions.
All that remains is to validate and forward them to your service providers.
Stop struggling—manage. Stop searching—find!
Elimination of duplicate entries
We need to address this!
Copy the intervention, paste it into Excel, send it by email, then update the Excel and finally
email the service provider/client…
Madness! Protect your peace of mind.
Optimization and automation
When we present the features in this area, it is
often a mix of admiration:
– “So easy to deploy 😍”
and fatigue:
– “So I spend 80% of my time doing unnecessary actions? 😒”.
Let us schedule a call!
Better real estate asset management
It is not easy to manage a high volume of interventions.
Being responsive, offering a relevant solution, minimizing costs, etc.
Strong constraints for an activity that never stops and that you are asked to deliver with a sharp knife.
How about testing the cordless screwdriver?
Data collection and centralization
No more emails, Excel, and the like.
Create interfaces to collect your interventions.
All that remains is to validate and forward them to your service providers.
Stop struggling—manage. Stop searching—find!
Elimination of duplicate entries
We need to address this!
Copy the intervention, paste it into Excel, send it by email, then update the Excel and finally
email the service provider/client…
Madness! Protect your peace of mind.
Optimization and automation
When we present the features in this area, it is often a mix of admiration:
– “So easy to deploy 😍
and fatigue:
“So I spend 80% of my time doing unnecessary actions? 😒
Let us schedule a call!
The benefits of property technical management
software
Property technical management software can offer many benefits for real estate asset managers, including:
- Better planning and management of maintenance tasks: These solutions make it possible to plan and track maintenance tasks, monitor due dates and deadlines, and generate reports on costs and performance.
- Efficient management of incidents and requests: Property technical management solutions make it possible to track incidents and tenant requests, assign them to the appropriate staff, and follow their progress through to resolution.
- Better management of contracts and service providers: Property technical management solutions make it possible to manage maintenance contracts and service providers, track costs and performance, and generate reports on interventions.
- Better tenant management: property technical management solutions make it possible to manage tenants, track rent and charges, and generate tenant reports.
- Better data and document management: property technical management solutions make it possible to store and share building-related data and documents, such as plans, certificates, warranties, invoices, etc.
- Better communication between teams: property technical management solutions make it easier to communicate between the company’s different teams, including maintenance, management, accounting, and leasing teams.
In summary, property technical management software helps optimize technical management processes for real estate assets, improve service quality, reduce costs and lead times, and facilitate communication and collaboration between different teams.
Key features
Corrective maintenance and interventions
Dashboard
Technicians and service providers
Preventive and Regulatory
Equipment and inventory
Role-based interface
Bob! Desk property technical management software
Get an overview of your requests and ongoing interventions
On Bob! Desk, track the progress of your interventions in real time via your history or your managed sites. There is nothing better than stepping back to monitor or analyze the situation more effectively. You will see more clearly, and the information will be easy to understand for all your colleagues who were not involved in scheduling the interventions.
Edit your intervention requests and inform your network in one click
Add information and documents, change the time or day of the intervention, negotiate the quote: you can do everything directly in Bob! Desk without having to call or email your contact. The various stakeholders will be notified. More fluidity, more efficiency, less time wasted.
Share all information related to your intervention request
Do you have photos to attach? Suggestions? Instructions to share with your various contacts? Add all your notes to your intervention ticket. Easy to organize, all your information is listed and accessible to the contacts you have saved on the intervention ticket.
Using Bob! Desk property technical management software:
a fast and cost-effective transition
Bob! Desk has completely revolutionized maintenance within our company. Managers have gained autonomy. They have peace of mind and can now focus 100% on their responsibilities, while being confident that each store is impeccable. No more wasting time looking for a tradesperson—Bob! takes care of everything, in record time. The hunt for invoices is also over; everything is available at hand, immediately. With Bob!, we have gained time, efficiency, and quality. Maintenance is still not exactly enjoyable, but with Bob!, we are getting closer.
Yves MANSOUR
We were looking for a next-generation CMMS solution last year, and we quickly chose Bob! Desk.
Intuitive, affordable, and last but not least, the service!
The quality of customer service made the difference: attentive listening and responsiveness to the various issues we encountered during deployment and use of the solution.
As an SME experiencing strong growth and change, having a partner who listens to our challenges was very important.
I therefore highly recommend the Bob! Desk CMMS solution and the team.
Boris CRIQUET
The Bob Desk! solution is THE solution that best fits our needs, in terms of user-friendliness and onboarding; all our center directors adopted it from their very first login.
It covers all the technical aspects of maintenance, whether preventive or corrective, with overall views of budgets at time T, which allows us to see whether our CAPEX is drifting or not.
The same applies to regulatory compliance, where we will also switch 100% to the solution as soon as our contract with our historical provider ends.
I am fully satisfied with the solution.
Carlos FRANCISCO
Frequently Asked Questions
Do you still have questions about our Bob! Desk management software? Call our technical team at 01.84.60.12.50.
What is Bob! Desk?
Bob! Desk is software for managing intervention requests, maintenance, and troubleshooting. It is a CMMS platform that easily centralizes all planning and communication tools between the various stakeholders: you, us, your colleagues, your service providers, our tradespeople, and anyone else you want!
Which devices can I use Bob! Desk on?
Bob! Desk software is available on any device: PC, Mac, tablet, or smartphone. It requires an internet connection and an up-to-date browser (ideally Chrome).
What are the benefits of using the Bob! Desk request management tool?
By using Bob! Desk, you benefit from a wide range of advantages, including:
- A platform that centralizes all your management
- Certified, pre-selected service providers from our Bob! Dépannage network you can rely on
- Advice and support for your emergencies and technical needs
- A team available if you have questions: issue identification, pricing grid, recruitment advice...
What is the commitment when subscribing to Bob! Desk?
The commitment is 12 months. Annual payment; you can cancel your subscription by email.
How can I contact Bob! Desk support?
You can reach us from 8:00 AM to 10:00 PM, 6 days a week: via the in-app chat, by phone at 01.84.60.12.50, or by email at [email protected]