Maintenance management software
Are you looking for a (great) maintenance management software?
You work every day with an unsuitable tool and feel (or know) you are struggling. We know what that is like. Try our maintenance management software, designed by a team that has been through it with Excel. See you soon!
The customers and setups we support
We are not trying to cover every line of business. However, for some, our solution is an obvious choice.
Maintenance management software SaaS mode
Customers
Retail
Restaurant
Non-profit
Hospitality
Service sector
Healthcare
Industry
Providers
Multi-technical
Facility Mgmt
Plumbing & Heating
HVAC & Electrical
Locksmithing & Closures
Kitchen & production
Green spaces & cleaning
Let’s not keep you in suspense any longer…
They talk about us
Features
Key features
We are not listing everything here (it would not fit), but rest assured: it is all included.
Corrective maintenance
The core of the solution: you centralize, analyze, and then assign requests to your technicians or service providers.
Preventive Maintenance
Set up your periodic inspections, enable options (reminders, scheduling), then oversee proper execution.
Master data: sites, equipment…
All your data, up to date, in one single solution—so you never have to search again.
Service providers & technicians
Each technician has access to a simple, user-friendly interface to receive and update their work orders.
Budgets, projects & claims
Advanced features that enable you to manage all day-to-day actions in one single solution.
Dashboards & exports
40 indicators updated in real time, categorized by type, to help you manage maintenance and make the right decisions.
Manage reports, quotes, invoices, reservations
Fewer emails, more simplicity, and greater efficiency. We heard you and now include these modules.
User interfaces & self-service configuration
You are in control—and you stay in control. Create, configure, and manage access. Of course, we are here if you need us.
Associated services
Advanced features
Advanced features designed to boost your efficiency.
And if needed, our ultra-responsive support team is here to assist you.
Role management, interfaces, and SSO
Adapt permissions to each user’s responsibilities with a flexible, intuitive role management system. Simplify the user experience with single sign-on.
Native, documented API
Would you like to collect or retrieve data via our API? It is possible and very easy to set up.
Fast deployment
from 1 to 90 days. No more.
Forget long training sessions and time-consuming integrations. Zero complexity—everything is ready in two clicks.
Security, GDPR,
audits & backups
All your data is backed up and protected to the highest standards on the market.
Only one support level is offered: VIP
Average rating: 4.98/5.
Our favorite
What will win you over!
We asked our customers what radically changes their day-to-day operations. Here is what they would like to share with you.
Centralized master data
Instant, effortless visibility and simplified collaboration
Enable everyone to create a request, update it, or obtain information. It is a game-changer!
Public interface
One page per site—or a global page—to create a request.
A must-have!
QR Code
Per site or per asset, it simplifies request creation and tracking and ensures reliable data.
Dashboard and indicators
Stop searching for information—it is now right in front of you
In one click, you have access to indicators organized by theme, giving you 360° visibility.
Real-time data
Data is always up to date, with no manual action required.
Exports and analysis
You can download your data or integrate a BI solution.
Support
Any questions?
See our FAQ for the most common questions.
For anything else, please feel free to contact us—we will be happy to help.
How do I know whether Bob! Desk is right for me?
Bob! Desk works wonderfully in certain contexts… and not at all in others. And that is perfectly normal.
From the very first discussions, and based on a few questions, we will give you our assessment.
We guide you honestly, even if it means directing you to another solution—which we do regularly. We refuse to start disappointing or unsuitable collaborations.
A SUPER GREAT fit, or nothing.
Do I own my data? How do I export it?
At Bob! Desk, we place the utmost importance on transparency and on the control you have over your information, which is never shared.
At any time, and independently, you can export all your data. In three or four clicks, you will automatically obtain a downloadable file in a directly usable format (CSV or Excel).
If you need specific support or would like a more customized extraction, our support team is available to help you.
Does the solution evolve? How do I submit requests?
Our product team works in short cycles (agile method) to deliver new features, UX optimizations, and fixes every week.
-👉 Your feedback is our compass: support, customer interviews, app usage… everything is analyzed and prioritized in our roadmap.
👉 And you are informed of every update via our product newsletter and directly in the application.
An idea? A need? Tell us.
That is often (always) how our best improvements are born❤️.
I need help or want to improve my skills—what do you offer?
Getting started with Bob! Desk is simple. And you are never on your own.
From day one, we support you: personalized onboarding, short training workshops, and access to our knowledge base.
A question later on? Our support team is ultra-responsive. Reachable from the app, by phone, or by email, they respond quickly and effectively—with a smile.
In short: whether you are autonomous or looking for guidance, we are here. Always.
My current CMMS provider does not respond and charges me outrageous amounts for every request. What guarantee do you offer?
At Bob! Desk, transparency, responsiveness, and respect for your budget are absolute priorities.
– Unlimited support at no extra cost: all your requests are included in your subscription. No hidden fees, no unpleasant surprises.
– Available, attentive team: our support responds within a few hours, not several days. You benefit from a dedicated contact who is responsive and proactive.
– Clear contract with no restrictive commitment: you always remain in control of your choices. We build a relationship of trust, not dependency.
Our goal is simple: to make your life easier, not more complicated.
Testimonial
Our customer references
Before, it was spreadsheets, hundreds of emails, and pointless actions.
Then they clicked, and bam: superpowers activated!
Service Provider
“Since the implementation of the CMMS software, Bob! Desk, a real change has taken place in the way stores, maintenance teams, and companies collaborate; now everything is done with complete transparency.”
Yves-Emmanuel B.
Co-founder,
Tourne & Vis
Restaurant
“Since we started using Bob! Desk, our organization has become more streamlined.
The interface is intuitive, and customer support is always responsive and available.
It is a real pleasure to work with such a committed team. A solution I highly recommend.”
Lucie PAYET
Digital Project Manager
Marie-Blachère
Group
Retail
“Tool flexibility, a dynamic team that listens.
We work with full transparency and very efficiently.
We love the invoice management. I should have implemented the tool sooner!”
Lionel CAZAUBON
Maintenance Manager,
Beauty Sucess
Leisure
“Bob! Desk perfectly meets the needs of Le Five.
A simple, intuitive CMMS software—and above all, a responsive team that is very close to us, which enables direct exchanges with members of the Bob! Desk team.”
Carlos FRANCISCO
Maintenance
and works Manager,
Le Five
Association
“Bob! Desk meets our criteria in terms of ticketing and preventive maintenance.
With Bob! Desk, we can work across multiple devices:
PC, smartphone, and tablet.”
Vincent GILLET
Maintenance Manager,
Le Rucher
Restaurant
“A simple and powerful CMMS solution with excellent usability.
It is the tool that enables us to optimize our maintenance and communicate effectively with the restaurants.
The Bob! Desk team is attentive and responsive. I recommend it!”
Farid BENAHJI
Maintenance Manager
& Facility
Manager,
Big Mama
Retail
“Since Bob! Desk, Lapeyre has been able to optimize the management of its internal processes, ensuring greater consistency between teams and increased efficiency.
Its deployment enabled us to centralize requests, reduce silos, and improve operational responsiveness on a daily basis.”
Florence MEULEMAN
Maintenance Manager,
Lapeyre
Medico-social
” Thanks to Bob! Desk, Age&Vie was able to structure and efficiently track all internal requests, ensuring better responsiveness and greater transparency between departments.
It enables us to centralize exchanges, streamline processes, and increase satisfaction among operational teams within our homes.”
Thomas TRIPONNEY
Maintenance Technical Manager
Age&Vie
Ready to try?
Free, immediate, and with no commitment.
It would be a shame to miss out…
