Reduce the impact of your claims on your business.
From declaration to restoration, Bob! Desk centralizes every step of claims management to accelerate resolution, coordinate your teams, and control costs.
- Insurance contracts and deductibles managed by site
- Tracking of declarations, expenses, and reimbursements
- Restoration interventions linked to each case
- Fully customizable sections and fields
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THEY MANAGE THEIR CLAIMS WITH BOB! DESK
Manage your claims from A to Z.
From managing your insurance contracts to tracking restoration work, Bob! Desk centralizes your entire claims management process to accelerate resolution and control costs.
Centralize all your insurance information.
Find essential information for each contract in a few clicks and ensure precise tracking of your guarantees and deductibles.
- Insurance contract management per site
- Contact details and information of your insurers
- Deductible management based on claim origin
- Fully customizable fields
Track each claim until its closure.
Give your teams complete visibility into case progress and simplify administrative tracking.
- Creation of a claim file
- Declaration tracking
- Tracking of incurred expenses
- Reimbursement tracking
- Customizable sections and fields
Effectively coordinate restoration work.
Link each intervention to its claim file and manage service providers while maintaining cost control.
- Linking interventions to claim files
- Competitive bidding for service providers
- Tracking of claim-related expenses
- Centralized view of all interventions
Less impact.
Faster return to activity.
TIME TO RETURN TO OPERATION
Less time between a claim declaration and the site's return to normal activity.
ROI PER YEAR
For every euro invested in Bob! Desk, our clients save 3 to 7 times more, every year.
TRACKED FILES
Every declaration, expense, and reimbursement historized and centralized in one place.
SITES MANAGED
Networks from 10 to over 1,000 establishments manage their operations on Bob! Desk.
UNRECOVERED COSTS
Fewer misallocated deductibles and forgotten reimbursements thanks to rigorous tracking.
TO BE PROFITABLE
Operational in hours, not months. Value arrives quickly.
Transform every claim into a controlled process.
Bob! Desk helps you transform claims management into a structured, collaborative, and perfectly traceable process, to limit their impact on your business.
More visibility
Track every step of the claim, from declaration to reimbursement.
More control
Centralize expenses, deductibles, and reimbursements to maintain control of your costs.
More coordination
Easily bring together your teams, insurers, and service providers around a single case.
Included in all our offers.
The fundamentals you need for a smooth deployment, included in your subscription.
Automatic updates
The platform continuously evolves, without any intervention on your part.
Human support, 9 AM–6 PM
A responsive team that replies within a few hours, at no extra cost.
Open API & SSO
Secure connection to your directory and business tools.
They regained control.
“Bob! Desk perfectly meets Le Five's needs. A simple, intuitive software, and above all, a responsive and very close team that supports us in tracking our work and our complexes.”
Carlos Francisco
Maintenance & Works Manager · 30 complexes
“Since using Bob! Desk, Lapeyre has been able to optimize the management of its internal processes. Its deployment has allowed us to centralize our projects, reduce silos, and improve operational responsiveness daily.”
Florence Meuleman
Works Manager · 132 stores
“Bob! Desk meets our criteria for tickets and preventive maintenance. With Bob! Desk, we can work on multiple devices: PC, smartphone, and tablet, and even via the CMMS application.”
Vincent Gillet
Maintenance Manager · industrial site
“A great project management tool. We appreciate the flexibility and the fact that the team is dynamic and attentive. We've abandoned our Excel files and lightened our inboxes. I love the budget tracking and inventory management.”
Lionel Cazaubon
Works Manager · 160 boutiques
“We were actively looking for an intervention management software for our technicians. Since the implementation of the CMMS software, a real change has occurred in how we collaborate. It's now more efficient, simpler, and everything is done with full transparency.”
Yves-Emmanuel B.
Co-founder · 35 agencies
“Thanks to Bob! Desk, Age&Vie has been able to structure and effectively track all its development projects, ensuring better responsiveness and transparency between departments. It streamlines our construction sites.”
“Since we started using Bob! Desk to manage the renovations of our bakery network (+1000), our team has gained fluidity. The interface is intuitive, and customer support is always responsive. I highly recommend it.”
Lucie Payet
Digital Projects Manager · 1000 sites
“A simple and powerful solution with excellent ergonomics. It's the tool that allows us to manage our openings and works, and to communicate effectively with restaurants. The Bob! Desk team is attentive and responsive.”
Farid Benahji
Facility Manager · 50 restaurants
All about claims management.
Claims management refers to all actions taken to handle an incident that has caused damage to a building or equipment, such as water damage, fire, vandalism, or a climatic event. It includes reporting the claim, coordinating stakeholders, tracking repairs, managing documents, and controlling costs until restoration.
To effectively manage a claim, it is essential to centralize information, quickly identify stakeholders, track repairs in real-time, and retain all documents related to the case. A platform like Bob! Desk allows you to coordinate the entire process from a single tool, even when a portfolio includes dozens or hundreds of sites.
Bob! Desk centralizes all steps of processing a claim. Teams can report an incident, automatically assign service providers, track work progress, share photos and documents, manage quotes, and maintain a complete history of the case. All information remains accessible in one place until the claim is closed.
Yes. Bob! Desk allows you to group all elements related to an insurance file: photos, expert reports, quotes, invoices, communications, and administrative documents. Teams thus have a complete overview of the file and can easily track each step until compensation and completion of work.
Yes. Bob! Desk facilitates collaboration between internal teams, service providers, experts, and insurers. Each stakeholder has the necessary information to perform their mission, while managers track work progress in real-time and quickly identify any delays.
Reducing delays involves rapid declaration, immediate assignment of stakeholders, real-time tracking, and centralization of documents. Thanks to workflow automation and complete visibility into each case, Bob! Desk helps companies accelerate site restoration and limit business interruptions.
Claims management software centralizes information, automates administrative tasks, tracks costs, coordinates stakeholders, and maintains a complete history of each case. For multi-site companies, it offers better traceability, reduces processing times, and improves operational management after an incident.
Yes. Bob! Desk was designed for networks of stores, restaurants, hotels, industrial sites, and property managers. The platform allows simultaneous tracking of multiple claims across different establishments, while providing a consolidated view of costs, deadlines, mobilized service providers, and repair progress.
Deliver your projects on time and within budget.
Discover how Bob! Desk helps multi-site companies plan, coordinate, and manage their renovation projects with ease.
- ✓Personalized demo for your sector
- ✓Live ROI estimation
- ✓Response from an expert in less than 1 business hour