Digitize maintenance management across your sites so you can focus on what matters most: service quality!

✔️ Industry-specific solution ✔️ Ergonomic ✔️ Easy to use

Bob! Desk - CMMS healthcare facility maintenance
CMMS - solution view - Bob Desk
CMMS healthcare facility - senior residence - Bob Desk
Bob! Desk - CMMS healthcare facility maintenance

With the right tool, you can ensure flawless maintenance with ease for your healthcare and medico-social facilities!

To deliver exceptional service in your healthcare facilities and ensure safety and well-being, you must manage an intensive maintenance schedule and rapid execution of work orders. Not so simple without the right tool. You need to control fire and Legionella risks, anticipate maintenance, while centralizing work orders, managing corrective maintenance, contracts, budgets, scheduling, and service providers. Clearly not the ideal day-to-day without the right tool.

With our healthcare and medico-social facility CMMS, at a glance you can access your facility’s essential information: fact sheet, facility details, on-site equipment, active contracts, work order history, responsible team, service providers, expenses, etc.

With Bob! Desk, offer your facility the deployment of a digital maintenance management solution open to all your maintenance and technical departments. You can monitor your entire network; Bob! Desk organizes, automates, and simplifies all your actions. You gain efficiency in tracking and executing multi-technical, multi-site maintenance. So why go without it?

 

Features

100% useful – 100% mobile

corrective maintenance management logo - Healthcare CMMS - bob desk

Corrective maintenance management

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Purchase order management

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Submission and tracking of requests from prescribers

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Preventive maintenance scheduling

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Operational dashboards

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Site, facility, head office/GIE, service provider interface

A versatile, tailored solution

for all types of facilities

  • Medical laboratory
  • Senior residence
  • Adapted or specialized facility
  • Healthcare facilities
  • Nursing home (EHPAD)
  • Medicalized residence
  • Hospital
  • Rehabilitation centers
  • Medical care home

Leading Healthcare & Accommodation players

already manage their maintenance with the Bob! Desk CMMS

Bob Desk: Client logo Les Genêts d'or
Bob Desk: Client logo Decide Life Distribution
Bob Desk: Client logo Sante CYROi
Bob Desk: Client logo Sante Ages et vie
Bob Desk: Client logo Cerba laboratoire
Bob Desk: Client logo Groupe Cafe'in

Tailor-made features

for maintaining your healthcare facilities

End-to-end corrective maintenance management: centralize requests from patients and your internal teams

From a work order request from one of your patients or internal team members to validation of the work order closure, everything is centralized in your platform with no more wasted time or lost information!

View the history of one or more healthcare facilities in your space, add photos or documents to detail the request, assign the request to a manager, prioritize work orders in day-to-day emergencies… everything happens in one place. Whether you are in the office or in the corridors, configurable notifications keep you informed of the priorities to address.

Ensure follow-up on the work orders required after preventive maintenance, inspection committees, or technical audits.

All KPIs captured in customizable “work orders” and in request time-stamping are then available in the operational dashboards of our CMMS software for Healthcare, enabling you to manage and optimize field feedback across your entire real estate portfolio!

Maintenance management - Bob! Desk
dashboard

Easily identify equipment, service providers, and contracts

With the Bob! Desk CMMS for healthcare facilities, you benefit from a solution that optimizes your day-to-day operations. With prior configuration, you can identify equipment, service providers, and contracts by facility or department.

 

Information flows easily between departments, facilities, head office, and service providers. Bob! Desk therefore centralizes data and gives you visibility over CPA, lab, IDE reception areas, and department reference data.

And to go even further, you can analyze expenses by equipment, by facility, by technician, and by supplier. You optimize corrective work order resolution times by comparing them, track your expenses by department… You stay one step ahead and make the right decisions at the right time, with the right information!

 

CMMS Retail Features Dashboard - Bob! Desk

Tracking after-sales service requests for medical equipment

Like any healthcare facility, you have a substantial fleet of advanced medical equipment, with specific maintenance and tracking for each item. The costs invested in this equipment leave no room for negligence; that is why Bob! Desk enables you to manage after-sales service by provider and by location. Effective tracking for optimal peace of mind!

You can also let Bob! Desk automatically reschedule all your preventive maintenance based on the completion date or a strict time interval. You also receive reminders via the app, SMS, and email in case of delays.

You can enter your regulatory inspection dates and automate after-sales service work order requests following a preventive visit or a technical report.

preventive and regulatory maintenance CMMS Retail Features - Bob! Desk
A simple, dedicated mobile interface - Healthcare CMMS Features - Bob! Desk

A responsive solution that truly saves you time

CMMS software specifically designed for maintenance managers, technical managers, or site directors, which saves you time on low-value tasks (writing quotes, tracking responses, checking invoicing, following up on work orders…) thanks to industry workflows that can be adapted to your internal quality processes.

Whether you manage a site or a network of facilities, the processes are tailored to your needs. This saves you maximum time and allows you to focus on what matters most: your core business!

In the field, mobile access with real-time information updates allows you to view your schedule, access details of planned corrective maintenance, and create your work order reports directly on site.
In short: fewer oversights and fewer overtime hours!

A simple, dedicated mobile interface - Healthcare CMMS Features - Bob! Desk

No. 1 software for healthcare facilities

Find out why our Bob! Desk maintenance management system is one of the highest-rated of its generation

Reviews-Bob!Desk

Do you still have questions or need clarification about our Bob! Desk healthcare CMMS? Give our technical team a call at
01 84 60 12 50

➡️ Company / Customer service based in Paris
➡️ Support open from 8 AM to 8 PM
➡️ Wait time: under 1 minute

“The Blachère Group implemented the Bob! Desk CMMS solution, with the support of a consulting firm, in order to meet the Group’s growth challenges. Bob! Desk was able to adapt to the complexity of the client’s maintenance and troubleshooting activities (a network of more than 500 bakeries and a wide range of equipment), thereby facilitating the work of operational teams. The project management and change management carried out by the consulting firm, combined with the commitment of the Blachère teams and the responsiveness of the Bob! Desk teams, enabled the brand to rapidly deploy a tool that met its expectations.”

5 stars - bob desk service

capt - bob desk

Lucie Payet – Blachère Group
Group Cross-Functional Digitalization Project Manager

Lucie Payet - Blachere - Bob Desk

You are probably asking the following questions,

and the answer is simple: Yes!

Can it be used on mobile?

Yes, absolutely.

Can I configure my reports and my equipment?
Yes, absolutely. It is simple and can be done directly from the “Manage my account” tab.
If your servers catch fire, I will not lose my data?
Our Microsoft hosting provider backs up our data 4 times a day.
We then replicate the backup with another hosting provider, Amazon.
The data is hosted in France.
I have a good idea—can we talk about it?
We take improving our solution very seriously and deliver new features and optimizations very regularly. Yes, so we should discuss it.
We will also tell you what we have in the pipeline to get your feedback.
If we shake on it, will you train us?
Uh… more than that! We will make you pilot users on Bob! Desk.
We only pay salaries if your feedback is positive ^^
To do that, we schedule regular check-ins at your convenience.
We have to keep the fridge stocked.
If something goes wrong, what do we do?
Very simply. Export your data independently, free of charge, and directly from the solution. Click the three dots next to the filters, then download.