The Blachère Group optimizes its performance by tailoring its maintenance!

“The Blachère Group implemented the Bob! Desk CMMS solution, with the support of a consulting firm, in order to address the Group’s growth challenges. Bob! Desk was able to adapt to the complexity of the client’s maintenance and troubleshooting activities (a network of more than 500 bakeries and a wide range of equipment), thereby facilitating the work of operational teams.
Project management and change management carried out by the consulting firm, combined with the commitment of the Blachère teams and the responsiveness of the Bob! Desk teams, enabled the brand to rapidly deploy a tool that met its expectations.”

“The proliferation of Excel files had become commonplace, with the management of X store master data sets. Given the volume of interventions and the time spent consolidating and checking data, implementing a CMMS solution was an obvious choice. Bob! Desk was selected for the simplicity of its solution for users, its startup mindset, and its ability to support us over the long term.”

“Implementing Bob! Desk made it possible to obtain near real-time reporting of maintenance costs, directly allocated analytically to the right stores. Based on these elements, we were able to identify maintenance cost trends depending on store types (age, etc.). The next step will be to automatically match work orders with invoices to speed up the monthly closing process.”