Full web CMMS: a complete guide to our solution
Easy to use, responsive, and cost-effective: CMMS software is increasingly developed for the full web as it is the most efficient transitional solution on the market.
That is why we created Bob! Desk, our natively web-based CMMS tool.
What is
CMMS software?
CMMS stands for Computerized Maintenance Management System. In reality, behind this technical-sounding acronym, it simply means using software to manage and optimize one or more maintenance activities. CMMS solutions offer various essential features such as adding service providers, ticket creation and tracking, reporting, and calendar management.
No need to write on your office windows trying to decipher the mystery behind the CMMS acronym. It is much simpler than you think!
Offline CMMS vs. full web CMMS
And the winner is… full web CMMS! The choice is clear. Offline CMMS tools operating on downloadable software no longer meet the current needs of businesses. Long installation times on all workstations, required hard drive space, hardware and software compatibility, infrequent updates… Even for a trial version, adopting an offline CMMS tool requires significant commitment.
Get started quickly and effectively with our Bob! Desk full web CMMS tool!
Rapid implementation
A single registration and setup is all it takes to deploy the solution for all your users.
Cost-effective installation
You do not need to upgrade your hardware to enjoy Bob! Desk! It is compatible with all web browsers and all mobile and tablet devices.
Accessible anywhere, anytime
Once registered in our client database, you can access the software and your information from any workstation without installation.
An ergonomic and simple platform
Bob! Desk is so simple that you do not need a tutorial or training to master it.
Bob! Desk: cost-effective and accessible from the start
Do you lack an investment budget for deploying a new CMMS tool? Benefit from rapid installation without the need for staff training, and save on hardware upgrades! Bob! Desk is a full web CMMS in SaaS mode, compatible with all PC, Mac, mobile, and tablet devices via WiFi, 3G, 4G, and GPRS.
An evolving platform updated in real-time
Bug fixes, system updates to adapt to desktop, mobile, or tablet devices: the full web CMMS platform supports you and evolves without obsolescence, incorporating user feedback and spontaneously delivering innovations!
Bob! Desk is accessible anytime, anywhere, and simultaneously
An internet connection is all you need to access Bob! Desk. All the information you need is available at home, in the office, or at the intervention site for all stakeholders. All your users can benefit from the platform simultaneously at any time.
Incident resilience and no data loss!
In the event of incidents, system bugs, malicious attacks, data loss, equipment theft, destruction, or fire, you retain all your data because it is hosted by the Bob! Desk service provider! You can be back up and running in no time.
Okay, I’m ready to test it.
But which full web CMMS tool should I choose?
The most important thing to understand before choosing is that there is no single CMMS adapted to every need. For example, our full web CMMS is perfectly suited if you want to manage a network of service providers for one or more locations (stores, boutiques, offices, restaurants, buildings) that you manage.
However, our full web CMMS is not suited for technical use in large industrial facilities (production machines, factories, healthcare). To find the software that fits your needs, consult our comparison of solutions here.
Our advice: choose a specific tool that will be better able to meet your needs precisely and perfectly.
Our advice
Take the time to list all your daily activities (making sure to note the most time-consuming ones) then check that the target CMMS(s) help you (as much as possible) to improve the four objectives listed above.
How is a full web CMMS billed?
There are two main types of billing for paid CMMS solutions:
1. An annual license, paid in one go for CMMS software that you download.
In this case, you pay when downloading the software (the old-fashioned way, sorry, I couldn’t help it) to your computer and pay once a year to gain access and/or software updates. If the software doesn’t suit you, too bad, you’ve already paid. Furthermore, this solution is impractical as it is difficult to access remotely. Clearly the worst option.
2. Web CMMS platform with monthly billing
This is the case with our Bob! Desk solution. This is a SaaS (Software As A Service) solution: the software is accessible online (24/7) and you log in directly to the publisher’s site to access the software. This solution is technically the most efficient for several reasons mentioned below.
Bob! Desk bills you monthly based on the nature of your needs and your business. The principle is to pay only for what you need. Why not take a look at our rates?
Test the full version of Bob! Desk for free
The full version of our Bob! Desk full web CMMS tool is just a few clicks away, for one full month! This will allow you to see that all the features match your needs.
Test our management tool for your business for free.
Would you like our teams to call you back to answer your questions?
Frequently Asked Questions
Do you still have questions about our Bob! Desk maintenance management tool? Give our technical team a call at 01.84.60.12.50.
What is Bob! Desk?
Bob! Desk is a tool for managing tickets, maintenance interventions, and repairs. It is a CMMS platform (learn more) that simply centralizes all planning and communication tools between different stakeholders: you, us, your employees, your service providers, our craftsmen, and anyone else you wish!
On which devices can I use Bob! Desk?
The Bob! Desk platform is available wherever you have an internet connection! Great, isn’t it?
To be more precise, Bob! Desk is available on all devices. From your web browser (Google, Safari, Firefox, Edge, Opera, Brave, Ecosia, etc.) to your PC, Mac, tablet, or smartphone.
How do we communicate on Bob! Desk?
Say goodbye to the calls and emails exchanged throughout the day with your service providers. Propose a location and time for the intervention, the provider offers their availability with an attached quote, and it’s up to you to validate. Once the appointment is confirmed, it appears on your Bob! Desk calendar.
How can I contact Bob! Desk support?
You can reach us 24/7 by phone at 01.84.60.12.50 or by email at [email protected]
What are the advantages of using Bob! Desk?
By using Bob! Desk, you benefit from a multitude of advantages. These include:
- A platform that centralizes all your management
- Certified service providers pre-selected by our Bob! Dépannage network that you can count on
- Advice and support for your emergencies and technical needs
- A team available for any questions: problem identification, pricing grids, recruitment advice…
What is the commitment when subscribing to Bob! Desk?
Bob! Desk is commitment-free. Whether you choose monthly or annual payment, you have the option to suspend the service at any time, provided your online interventions and invoices are up to date.
How can I ensure the quality of the service providers integrated into Bob! Desk?
The service providers integrated into Bob! Desk come from our Bob! Dépannage network. They have been met, tested, and approved by our teams of experts. Our partner repair craftsmen must, among other things, have sufficient experience in the trade, hold the relevant accreditations for their field (a professional license and insurance), and respect the Bob! Dépannage ethical charter in the execution of their services (respecting the price grid, for example). After each intervention, we also ask our clients for their reviews and feedback to ensure the consistent quality of our providers’ services.