CMMS Software
For multi-site operators who finally want time for what matters most
Bob! Desk brings together maintenance, servicing, claims & projects in one platform—over 150 companies in Europe have accelerated their incident resolution by 35% with it. For every site, every team.
Our core industries
CMMS SoftwareSaaS model
Customers
Retail
Food service
Non-profit organizations
Hospitality
Commercial real estate
Healthcare
Industry
Service providers
Multi-trade
services
Facility Management
Plumbing and
heating
HVAC and electrical engineering
Locksmithing & locking systems
Kitchen and
production facilities
Landscaping and
cleaning services
People are talking about us
Features
Core features
A complete CMMS solution for modern maintenance. All key features in one place—and much more. What you see here is only a selection of what Bob! Desk offers.
Corrective maintenance & ticketing
The heart of the solution: centralize, analyze, and seamlessly assign your work orders to your service providers.
Preventive maintenance
Manage recurring inspections and preventive actions centrally and efficiently.
Service providers & technicians
Jeach service provider gets access to an intuitive platform—to receive and update jobs.
Dashboards & exports
Analyze your maintenance in real time and make informed decisions based on over 40 clearly structured KPIs.
Additional services
Advanced features
Advanced features designed to increase efficiency. And if you need support, our responsive support team is always here for you.
Role management, user management & SSO
Adapt permissions to each user’s responsibilities with a flexible, intuitive role management system. Optimize the user experience with Single Sign-On.
Native, fully documented API
Would you like to capture or retrieve data via our API? You can—and it is very easy to set up.
Fast implementation—in 1 to 90 days.
Forget long training sessions and time-consuming integrations. Simple—and ready to go in just a few clicks.
Security, GDPR, audits & backups
All your data is stored securely and protected in line with the highest industry standards.
One single support level: VIP
Available by phone, chat, or email.
In 2024: 1,477 requests handled.
Average rating: 4.98/5.
Love at first sight
What will convince you!
We asked our customers what truly changed their day-to-day. Here is what they said.
Central asset database
Instant, effortless visibility and streamlined collaboration.
Public portal
QR code
Per site or asset, it simplifies the creation and tracking of work orders while ensuring reliable data.
Dashboard & KPIs
No more searching for information—everything is centralized and instantly available.
Access categorized KPIs in one click, giving you a complete 360° view.
Real-time data
Data is always up to date—without manual entry.
Exports & analytics
Download your data or connect it to your BI tools.
Customer testimonial
Our customer references
Food service
“Finally a tool that structures our maintenance processes and truly simplifies communication with our restaurants.
The team is attentive, responsive—and always there when you need them.”
Farid BENAHJI
Facility manager,
Big Mamma
50 restaurants
across Europe
Non-profit organizations
“We use Bob! Desk every day, both for work orders and preventive maintenance.
Everything in one place, on any device. It has fundamentally changed the way we work.”
Vincent GILLET
Maintenance Manager,
Le Rucher
Industrial company
in Belgium
Food service
“Since we started using Bob! Desk for our network of over 1,000 locations, our maintenance team has been significantly more efficient—and we feel it every day.
Working with such a committed team is a real pleasure.”
Lucie PAYET
Digital Project Manager
Marie-Blachère
Network of 1,000 bakeries,
cafés & fresh markets
Leisure & entertainment
“What convinced us: a team that stays close to our needs and is directly reachable.
At Bob! Desk, you speak to people, not a ticketing system.”
Carlos FRANCISCO
Head of Maintenance & Construction Projects,
Le Five
30 sports facilities
Retail
“We eliminated our Excel files and significantly reduced email volume.
We particularly appreciate the tool’s flexibility, and the team’s energy and attentiveness.
The invoice approval module is a real highlight. I only wish we had deployed Bob! Desk earlier.”
Lionel CAZAUBON
Maintenance Manager,
Beauty Sucess
Network of 160
locations in France
Service providers
Yves-Emmanuel B.
Co-founder,
Tourne & Vis
35 branches
nationwide
Retail
“Since deploying Bob! Desk, Lapeyre has significantly improved the management of internal processes.
Teams now work more consistently and transparently—requests are centralized, silos reduced, and day-to-day operational responsiveness has noticeably increased.”
Florence MEULEMAN
Maintenance Manager,
Lapeyre
132 locations
in France
Healthcare & social care
“Thanks to Bob! Desk, at Ages & Vie we were able to centralize all internal requests and track them efficiently.
This improved our response times, significantly simplified collaboration between teams, and sustainably increased the satisfaction of our operational teams.”
Thomas TRIPONNEY
Technical Maintenance Manager
Age&Vie
220 facilities
in France
Support
Do you have questions?
Take a look at our FAQ for the most common questions.
For anything else, you can contact us at any time—we will be happy to help.
How do I know whether Bob! Desk is the right solution for me and my company?
Bob! Desk works extremely well in some situations—and not at all in others. That is completely normal.
From the very first conversations, we will tell you honestly whether our solution is right for you—even if that means recommending another solution, which we do regularly.
Either a perfect fit. Or not at all.
Do I own my data? How can I export it?
It will never be shared or used for other purposes.
With just a few clicks, you can export everything as CSV or Excel, at any time and without our help.
For custom exports or specific requirements, our support team is here for you.
Is the solution continuously developed? How can I submit feature requests?
Yes—every week. New features, UX improvements, and optimizations are released continuously.
We develop Bob! Desk closely with our customers. Your feedback feeds directly into our roadmap, via support requests, conversations, and actual use of the platform.
Do you have an idea or a specific need? Talk to us. The best features are almost always built together with our customers.
We will inform you about new updates via newsletter and directly on Bob! Desk.
I need support or want to expand my knowledge—what options are available?
Getting started with Bob! Desk is easy. And you are never on your own.
From day one, we support you: personal onboarding, short training sessions, and access to our knowledge base.
And later as well: our support team is fast, straightforward, and reachable directly via the app, by phone, or by email. Always with genuine commitment.
My current CMMS provider is barely responsive and charges high fees for every request. What guarantees do you offer?
At Bob! Desk, transparency, responsiveness, and budget control are not promises—they are standard.
– Unlimited support at no extra cost: all requests are included in your subscription. No hidden fees, no unpleasant surprises.
– Reachable and attentive: our team responds within hours, not days. With a dedicated contact who supports you proactively.
– Clear contracts, full control: no artificial dependencies, no contractual traps—you decide at any time.
Our goal is simple: to make your day-to-day easier. Not more complicated.
Ready to
try it?
